Terms and Conditions

 

Effective Date: September 2024

Welcome to IDESIGN ESOLUTIONS, LLC (“we”, “our”, “us”). By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

If you do not agree to these terms, please do not use our website or services.Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

 

1. Services Provided

IDESIGN ESOLUTIONS, LLC offers customized instructional design and eLearning development services specializing in ESOL (English for Speakers of Other Languages) training. All services are delivered remotely unless otherwise agreed upon.


 

2. Use of the Website

You may access and use this website for informational purposes and to inquire about our services. You agree not to misuse or attempt to gain unauthorized access to the website, its systems, or its data.


 

3. Intellectual Property

All content on this website—including but not limited to text, graphics, branding, course designs, and visuals—is the intellectual property of IDESIGN ESOLUTIONS, LLC, unless otherwise stated. You may not reproduce, republish, or distribute any content without prior written consent.


 

4. Client Engagements

Project terms, deliverables, and payment details will be outlined in a separate written agreement between the client and IDESIGN ESOLUTIONS, LLC before work begins. No work will be initiated without a signed agreement or statement of work (SOW).


 

5. Payment Terms

Clients will be invoiced based on the terms outlined in the agreement. Late payments may be subject to fees. IDESIGN ESOLUTIONS, LLC reserves the right to pause or terminate services in the case of non-payment.


 

6. Limitation of Liability

To the fullest extent permitted by law, IDESIGN ESOLUTIONS, LLC will not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services.


 

7. Termination

We reserve the right to terminate or suspend access to our website or services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to our business or users.


 

8. Governing Law

These Terms are governed by the laws of the State of Arizona, United States, where IDESIGN ESOLUTIONS, LLC is registered.


 

9. Changes to These Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our site and services constitutes acceptance of the updated terms.


 

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

info@idesignesolutions.com

Return and Refund Policy

This is a place to describe your Return and Refund Policy to buyers.


A Return and Refund policy usually consists of:

  • Terms of return (i.e. number of days)
  • State of return (e.g. unworn)
  • Reason for return (e.g. damaged or wrong product)
  • Process for return (i.e. how to initiate a return, how to contact customer service)
  • Process of refund (i.e. terms of refund, duration, payment details)
  • Contact details

 © 2025 IDESIGN ESOLUTIONS, LLC. All rights reserved. 

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